Business Analyst - Daily Banking Services

Are you ready to make impact in the life of 9 million banking customers? Then join our area as Business Analyst!

You & your role

As a Business Analyst in area Daily Banking Services, you play a crucial role in enhancing the digital experience and shape the digital heart of Rabobank. Our daily banking features are used millions of times per day by all customer segments in both the consumer and business banking domains. From transaction timelines to account insights and from bookkeeping to customer engagement and beyond banking propositions  — your work directly impact the everyday financial life of our customers.

Area Daily Banking Services consists of 10 squads who bears an end-to-end responsibility for their IT services. As Business Analyst you will be serving two squads in a dedicated focus area of our department. You play a crucial role in designing and implementing IT solutions together with your DevOps squad. Of course everything aligned to business, IT and architectural requirements. As Business Analyst you‘re the linking pin between business and IT !

“Effortless, insightful daily banking - standardized at the core, personalized

where it matters.​” That’s what we stand for as area Daily Banking Services !

Examples for practices

• Together with the Product Owner and  Solution Architect you identify requirements and design solutions for Daily Banking features related to Insights & Finance Management
• Provide support to the development team so we meet the deadlines for the go-live of the WERO requirements in our ‘Future Costs’ feature
• Guide another Business Analyst on complex topics in your focus area

Facts & figures

• 32 - 40 hours per week
• Serving 9 million banking customers making millions of user interactions every day
• One of the top rated and largest banking apps in the world 

Top 3 responsibilities

• Translate business needs into clear requirements and solutions, and support your squads throughout the entire Software Delivery Lifecyle
• Bridge business and IT through stakeholder management
• Guide, coach and mentor other Business Analysts

Area Daily Banking Services is part of Tribe Digital Platform within the Retail NL business unit of Rabobank.

Work on yourself and the world around you at the same time

For us, your development and that of society go hand in hand. That’s why we want to invest in you and work together for a better world. We summarise this in one sentence: ‘At Rabobank, you work on yourself and the world around you at the same time. You’ll see this reflected in your personal development budget, our hybrid working environment, and a healthy balance between work and home. You can work on banking services for our private and business customers, as well as societal issues such as food and energy transitions.

Why everyone is welcome at Rabobank

At Rabobank, we believe we become stronger through people who complement each other. By embracing our differences, we bring out the best in one another. We seek diversity in areas such as knowledge, skills, and experience, but also in gender, background, and culture. Across every department, we strive for variety and the freedom to be yourself – whoever you are. That’s what diversity and inclusion at Rabobank is all about

You & your talent

• 4+ years of experience as Business Analyst in IT development teams
• Strong communication and stakeholder management skills
• Strong collaboration skills with both IT and business people
• Great analysis, conceptual thinking and problem solving skills
• You’re a self-starter with a pro-active attitude
• You bring constructive challenge, dares to speak up and actively share your perspective.
• You have an agile mindset and experience with working in scrum environments
• You’re familiar with software development and IT delivery processes
• You embrace the impact of AI and are interested to leverage it in your daily work

Do you recognize yourself in much of this profile, but not every requirement? We encourage you to apply and share us your motivation.

You & the application process

You can apply with your CV and motivational letter for the Business Analyst vacancy at Rabobank until August 23th.

• Questions about working at Rabobank and the process? Ashley Lumbantobing, IT Recruiter via ashley.lumbantobing@rabobank.nl
• If you are invited for an interview, Bo, our virtual assistant, will contact you via SMS and email to schedule it.
• Answers to frequently asked questions can be found at Rabobank rabobank.jobs/en/faq
• A reliability check is part of the procedure.
• We respect your privacy.

To be considered for this position, you must be located in the Netherlands and have the legal right to work in the Netherlands. We are unable to consider candidates requiring relocation from another country.

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