Frequently asked questions
Here you will find the answers to the most frequently asked questions about your job application. We can imagine that you might have specific questions before, during or after you’ve applied for a job with us. For instance, about the process, your application itself, employment conditions or practical information.
Job application
No. To comply with data protection legislation we do not process applications sent by email. The Rabobank.jobs website is the only channel you can use to send your application.
No, not in every case. We look mainly at your skills and your general work experience. If you have skills which we specify for a particular job, do not hesitate to apply. For certain jobs, experience in specific professional fields is important.
When you respond to a vacancy you automatically receive an email to confirm that your application has been received. The system only sends this confirmation if your application has in fact been received. If you have received this email, you can be sure that we will process your application.
Application process
We aim to complete the entire process within 5 weeks (from job application to job offer). As you will understand, this will depend on your availability, that of the manager and other people involved in the process. After that, it takes another 2-3 weeks to complete the screening process and draw up your contract.
After your application, the recruiter and manager read your resume and motivation letter. Then, it is determined whether you will be invited for an interview. If that is the case, you will receive an invitation from our virtual assistant Bo via SMS and email to schedule the first interview. After this interview the recruiter and manager discuss the next steps. If there is a positive outcome, you will be invited for a second interview and you will again be contacted by Bo to schedule this interview. In some cases, an assessment is conducted or you are invited for a selection day. If we decide to offer you the job, the recruiter will contact you to make an offer. Once you have accepted the offer, we will start the screening process and also start the administrative process to get you started at Rabobank.
If you're invited for a job interview, our virtual assistant Bo will contact you via SMS and email. Bo will let you know that you've been selected for an interview, and you can immediately choose a time that works best for you!
We start the screening process immediately after you accept the offer. It can take up to 10 days to complete the screening process. The timing depends mainly on the processing time of the Certificate of Conduct and how quickly your references send us their replies.
That depends on the vacancy. We give the same careful consideration to all applicants. We continue looking for the right candidate up to the closing date for the vacancy and are very interested in receiving your application.
Like every other financial institution in the Netherlands, we will screen you before you start working for us. Our screening procedures apply to every employee who will perform tasks for Rabobank. The screening process is designed to find out if a new employee meets our standards of trustworthiness. You can only start work for us if your screening process has been fully completed with a positive result before your first working day.
If we have made you an offer and you have accepted and confirmed it via email, we recommend that you inform your employer of the situation. In order to successfully complete the screening, our screening department will ask for your permission to contact your current supervisor in order to complete the screening. If your supervisor has not yet been informed of your departure, you can indicate to our screening department the date from which they can start the process. Please note that this will negatively affect the duration of the screening, which will also delay the follow-up steps.
We understand that you are keen to know what’s happening with your application, but we, of course, have to treat everyone’s application in the same way. Which is why you can expect a response no later than two weeks from the closing date for applications. If you have any questions or comments in the meantime, please contact the recruiter mentioned in the vacancy text.
Once you have successfully completed the screening process and reference check, your offer letter is binding. This means you can give your notice to your current employer. If you choose to wait until you have your contract, keep in mind your possible notice period with your current employer.
You will receive the employment contract via our recruitment and employee system after your future manager has signed it. You can then read the employment contract and sign it digitally via DocuSign.
For more information about why your application was rejected, you can contact the recruiter who dealt with your vacancy. Sometimes your application may be rejected even though you meet all the job requirements. In these cases, it could be that some applicants offered just that bit extra in terms of knowledge/skills or that their personality is a better fit with the team they will be working in. It doesn’t mean that you are not suitable for the job in question. We certainly encourage you to apply again if you are interested in another vacancy.
Sorry to hear that you are not satisfied. We would like to help you where we can. We have a process in place for vacancies located in the Netherlands. For all global vacancies, please contact the local recruiter.
You can submit a complaint in writing. Send an e-mail to Complaint process Rabobank Recruitment stating the vacancy number (starts with JR), vacancy name, your name and optionally your telephone number. Depending on the nature and extent of your complaint, you may receive a response as soon as possible but no later than 10 working days.
Preparation
We recommend that you wear something smart and professional that you feel comfortable in (business casual).
We recommend that you read the vacancy carefully, think about some real-life examples using the STARR method and, above all, just be yourself!
Rabobank feels strongly committed to society and welcomes candidates who show their commitment by participating in outside interests. On the other hand, outside interests of candidates or family members could possibly lead to reputational damage of Rabobank or (the appearance of) a conflict of interest. Therefore, this subject will be discussed during the interview.
Past and/or current outside business activities and interests may not interfere with the integrity and objectivity in the performance of an employee’s work at Rabobank. Current outside business activities and interests of family members that could potentially lead to a conflict of interest with the work of an employee at Rabobank or lead to damage to Rabobank’s reputation must also be reported.
Rabobank defines outside interest as: an employee’s involvement in another organization, business or company that directly or indirectly involves any form of remuneration or advantage for the employee, or enables the employee to influence the decision making of that organization, business or company.
Therefore, all positions and activities, whether paid or unpaid, that are performed next to the activities for Rabobank. The importance or size in relation to the activities performed for Rabobank is irrelevant
Rabobank defines family members as: spouse or any partner that considered by national law is equivalent to a spouse; a dependent child or stepchild; any other relative who has shared the same household with you for at least one year on the date you filled in this form.
Practicalities
The email details and telephone numbers are shown in the vacancy text below the photo of our recruiters.
Benefits
Read all about our benefits