Business Analist

Enable over 8000 engineers to go from idea to production-ready Managed Application Stacks in minutes by improving demand management, processes, and data-driven insights.

You & your role

• Drive the demand and feedback lifecycle for Managed Application Stacks as a Business Analyst, ensuring engineers can seamlessly request, use, and improve Azure DevOps pipelines and Managed application stacks through structured processes, clear data insights, and scalable self-service solutions.
  

Examples for practices

• Improve the intake process to reduce lead time for pipeline onboarding requests across squads
• Increase adoption of Managed Application Stacks through data-driven insights and reporting
• Streamline Azure DevOps CI/CD services by standardization
  

Facts & figures

• 36 hours per week
• Tuesday is our office day once a week
• 9.5 million customers worldwide
  

Top 3 responsibilities

• Own and continuously improve the end-to-end demand and feedback process for Managed Application Stacks, ensuring all requests are structured, prioritised, and transparently tracked
• Analyse demand, usage, and feedback data to identify trends and translate these insights into actionable improvements for platform adoption and product direction
• Ensure engineers have seamless access to Azure DevOps pipelines by improving onboarding processes, permissions, templates, and self-service capabilities
• You will work within Squad Aurum, part of the Rabobank engineering platform ecosystem, collaborating closely with platform teams, architects, and engineers across multiple tribes.
  

Together we achieve more than alone

We believe in the power of differences. It is precisely by combining people's differences that we become an even better bank. We are curious about what you add to our team of Squad Aurum.

"We enable engineers by removing friction and making complex platform capabilities simple and accessible." – Squad Aurum team member.

The 10 people of Squad Aurum are responsible for enabling and scaling Managed Application Stacks across Rabobank. Collaboration is our way of working; as one data-driven and solution-focused team within Rabobank.

Work on yourself and the world around you at the same time

For us, your development and that of society go hand in hand. That’s why we want to invest in you and work together for a better world. We summarise this in one sentence: At Rabobank, you work on yourself and the world around you at the same time. You’ll see this reflected in your personal development budget, our hybrid working environment, and a healthy balance between work and home. You can work on banking services for our private and business customers, as well as societal issues such as food and energy transitions.

Why everyone is welcome at Rabobank

At Rabobank, we believe we become stronger through people who complement each other. By embracing our differences, we bring out the best in one another. We seek diversity in areas such as knowledge, skills, and experience, but also in gender, background, and culture. Across every department, we strive for variety and the freedom to be yourself – whoever you are. That’s what diversity and inclusion at Rabobank is all about

You & your talent

• Experience with data analysis and reporting tools
• Experience with CRM, intake, or ticketing systems
• Understanding of Azure DevOps pipelines and DevOps practices
• Strong analytical mindset
• Proactive and structured way of working
• Strong stakeholder communication skills

You & the application process

You can apply for the Business Analyst vacancy at Rabobank until fulfilment.

• Questions about the role: Ashley Lumbantobing, IT Recruiter via Ashley.Lumbantobing@rabobank.nl.
• Questions about working at Rabobank and the process? Ashley Lumbantobing, IT Recruiter via ashley.lumbantobing@rabobank.nl
• If you are invited for an interview, Bo, our virtual assistant, will contact you via SMS and email to schedule it.
• Answers to frequently asked questions can be found at Rabobank rabobank.jobs/en/faq
• A reliability check is part of the procedure.
• We respect your privacy.

To be considered for this position, you must be located in the Netherlands and have the legal right to work in the Netherlands. We are unable to consider candidates requiring relocation from another country.

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