Product Manager Martijn:“You don’t have to be an IT whiz kid to be successful within FEC Tech”

Martijn: Product Manager FEC Tech

An Analyst dashboard

Product Manager Martijn Jansen found his place within FEC (Financial Economic Crime) Tech. He frequently experiences the urgent need to combat financial crime. In just two years, he and his team developed a new dashboard for analysts that remains in continuous development. As Martijn puts it: “Staying still is not an option.”

The developments within the FEC domain are expanding, leading to an increased workload. “The field demands speed and efficiency,” says Martijn. "The dashboard focuses on today’s process design and workflow. Simultaneously, we contemplate the future way of working. This necessitates a scalable and flexible dashboard that adapts to changing needs. That’s what makes the work so dynamic!".

The work is tangible, concrete, and you are in the middle of the operation."
Martijn

Analyst Dashboard

Martijn’s role centers around the FEC Analyst Dashboard, a tool used by over 3,000 colleagues. “The fascinating aspect is that we work on something very concrete. It’s like a cockpit that allows an FEC analyst to delve into customer details. Based on what happens there, an analyst decides whether action is required. What makes my work interesting is that we built this application from scratch. Two years ago, it was a blank canvas.”

The FEC Analyst Dashboard continues to evolve. "Currently, analysts work with various systems, spending too much time gathering information. Our challenge is to achieve seamless integration with the workflow application, guiding analysts step by step and providing integrated customer information when needed”.

Martijn: Product Manager FEC Tech

Not an IT whizzkid

Despite Martijn’s complete comfort within FEC Tech, his background lies in Accountancy. He initially worked as a public accountant, where he became acquainted with the relevance of IT. He advised different companies on strengthening their internal organizations. “You don’t need to be an IT whiz to succeed in FEC,” he emphasizes. However, certain skills are crucial: “Being able to distinguish between essentials and details, flexibility, result-oriented thinking, and generating fresh ideas. Additionally, bridging the gap between business and IT requires effective collaboration and communication.” Martijn ensures that the dashboard is currently well-utilized by analysts while keeping a keen eye on the future.

Human knowledge

While Martijn’s role centers around a product—the dashboard—he is primarily focused on the people. As a committed team player, he emphasizes ownership and individual responsibility. Making mistakes is allowed; it’s an opportunity to learn. Continuously working to make a difference for the customer is also part of the job. When a project stalls, Martijn consciously takes time for his team. Randomly shouting something doesn’t make sense. Instead, he asks targeted questions: Where should we go? Does everyone understand the direction we need to take? Sometimes, individual conversations help uncover bottlenecks.

As long as you have the desire to adapt and take on challenges, you’ll find yourself in a great place here"


Not Tomorrow, But Today

Martijn reiterates: “Don’t be discouraged because you think you lack knowledge of innovation or the latest developments in the IT field. As long as you’re curious and have an affinity for innovation and data.” Various courses helped Martijn gain expertise in the field and understand the agile way of working. "You can learn so much in a short time; Rabobank offers various opportunities. As long as you have the desire to adapt and take on challenges, you’ll find yourself in a great place here."