(Sr.) Crisis Management Expert (Business Resilience Specialist)

Strengthen Rabobank’s crisis management capabilities by enhancing preparedness, coordination and response across the bank. Help protect critical services, support operational resilience, and maintain financial stability during disruptive events and crises.

You & your role

As a (Senior) Crisis Management Expert, you contribute to Rabobank’s preparedness for, response to and recovery from disruptive events or crises. You help develop and maintain crisis management frameworks, procedures and playbooks, support crisis exercises and readiness activities, and advise crisis teams during incidents. By ensuring alignment with regulatory requirements and supervisory expectations, and by working closely with internal and external stakeholders, you help strengthen resilience, protect critical operations, maintain stakeholder confidence, and support financial stability during disruptive events and crises.

Examples from practice

• You act as a trusted expert on crisis readiness, identifying developments that could impact Rabobank and driving initiatives that enhance crisis readiness before disruptions occur.
• You drive crisis management training and exercising programmes for senior leaders and crisis teams, strengthening crisis leadership, decision-making and organisational preparedness.
• During a major incident or crisis, you support crisis leadership by maintaining situational awareness, coordinating information flows and helping ensure an effective and timely response across the bank.

Facts & figures

• 36 hours per week
• Over 48,000 Rabobank colleagues worldwide.

Top 3 responsibilities

• Contribute to the continuous enhancement of Rabobank’s crisis management capability by driving initiatives that strengthen crisis readiness, response and recovery across the bank, taking into account emerging risks, industry developments and best practices across the wider financial sector.
• Act as a trusted advisor to crisis leadership during major incidents and crises, providing expert guidance, strategic challenge and actionable insights to support effective decision-making and response coordination.
• Strengthen crisis management oversight through reporting, lessons learned, after-action reviews and expert challenge, driving continuous improvement of crisis readiness and response capabilities.

As part of the Crisis Office within Business Resilience, you help drive initiatives that improve crisis readiness, support effective crisis coordination and strengthen decision-making during disruptive events.

Together we achieve more than alone

We believe in the power of differences. By combining people's differences, we become an even better bank. We are curious about what you will bring to our team at Business Resilience. “Collaboration is our way of working; as one expert team within Rabobank.”

The team of Business Resilience help Rabobank anticipate, withstand and recover from disruptions. Collaboration is our way of working; as one expert team within Rabobank. We combine strategic thinking, practical implementation and strong collaboration to help ensure resilience remains embedded in the way Rabobank operates and serves its customers.

Work on yourself & the world around you

For us, your development and that of society go hand in hand. That is why we want to invest in you and work together to create a better world. We summarize this in one sentence: “at Rabobank, you work on yourself and the world around you simultaneously.”

This is reflected in your personal development budget, our hybrid work environment and a good work-life balance. You can also contribute to meaningful societal challenges while helping Rabobank fulfil its mission of Growing a better world together.

Why everyone is welcome at Rabobank

At Rabobank, we are working toward a culture where everyone feels welcome. We value our differences and use them to collaborate more effectively and make better decisions. By being open to different perspectives, we are creating an environment where colleagues feel heard and respected.

You & your talent

• Academic working and thinking level.
• Approximately 7–12 years of relevant professional experience.
• Extensive experience in Crisis Management, with knowledge of Business Resilience, Business Continuity Management or related disciplines considered an advantage.
• Strong analytical, conceptual and structuring capabilities.
• Excellent communication and stakeholder management skills.
• Strong communication skills with fluent English; Dutch preferred.

We recognise that resilience expertise can be built through different career paths. We are particularly interested in professionals who bring experience in one or more of the following areas: Business Resilience, Business Continuity Management, Crisis Management or related disciplines; Strategy development, transformation delivery or organisational change; Governance, organisational steering and management reporting; Technology resilience, IT continuity, disaster recovery or related risk domains; Framework development, regulatory implementation or organisational improvement initiatives.

You & the application process

• For substantive questions about this role: Geertje van Es, NL Business Resilience Officer – Crisis Office via geertje.van.es@rabobank.com
• Questions about working at Rabobank and the procedure? Milou Stoop, Recruiter FEC via Milou.stoop@rabobank.nl
• If you are invited for an interview, Bo, our virtual assistant, will contact you via SMS and email to schedule the interviews.
• You can find answers to frequently asked questions here.
• Assessments can be part of the application process.
• A reliability assessment is part of the procedure. We respect your privacy.