Team Leader, Lending & Agency, Corporate Banking Services APAC

About Us

Rabobank is the world’s leading specialist in food & agribusiness banking.  One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding long-term value for clients.  Our commitment to our employees & clients is at the heart of everything we do.

About the role:

We’re seeking a Team Leader to lead our Lending & Agency operations within Corporate Banking Services across the Asia Pacific region in Sydney.  This role partners closely with Wholesale / Institutional Banking teams to deliver seamless, accurate, & compliant end‑to‑end operational support for corporate banking products.

This is a great opportunity to influence & make a tangible impact as critical services are centralised out of Sydney to support the Asia Pacific region.  You will lead & continue to build a high‑performing team responsible for loan processing, facilities, fees, settlements, reconciliations, reporting, & confirmations - ensuring day‑to‑day operations run smoothly while driving continuous improvement across processes, controls, & stakeholder outcomes.

The team works Monday to Friday from 12:30pm to 9pm & 11:30am to 8pm during daylight saving so you must be willing & able to work hours these hours to support the Asia time zone.  As we have a hybrid work environment, you will work a mix of days in the office & days from home.

Top Role Responsibilities & Accountabilities:

• Lead, coach, & develop the Lending & Agency CBS team
• Ensure accurate, timely processing & settlements in line with SLAs
• Act as the primary point of contact for operational issues, escalations, & stakeholder queries across APAC
• Partner with regional & global stakeholders to align priorities, manage backlogs, & support change initiatives
• Serve as a subject matter expert across Lending, Agency, Facilities, & Fees
• Drive process improvements through simplification, automation, & performance enhancements
• Ensure strong risk, control, & regulatory compliance, including issue management & reconciliation resolution
• Maintain & enhance operational policies, procedures, and controls
• Review & sign manual confirmations and oversee timely distribution

To be successful you will have:

• 5+ years’ experience in Senior Operations, ideally with regional exposure
• Demonstrated leadership capability within Wholesale &/or Markets Operations, including recruiting, coaching, developing, & performance managing teams
• Proven experience supporting business transitions & leading effective change management initiatives
• Strong knowledge of corporate lending products, payments, & settlements
• Experience working with systems such as SWIFT, RTGS, & T24 highly regarded
• Sound understanding of financial products, including Corporate Lending, Trade, & Commodity Finance
• Excellent stakeholder management, communication, & influencing skills
• Ability to effectively prioritise, & multitask in a fast‑paced environment
• A proactive, service‑driven mindset with a strong commitment to continuous improvement
• Chinese language skills (Mandarin or Cantonese) highly regarded
• Willingness & ability to work 12:30pm - 9pm Monday to Friday (mix of in office & at home)

What we're proud to offer you:

Wellbeing leave. These 2 extra leave days support greater work/life balance & is just another way we are helping our employees to lead happier, healthier, & more fulfilling lives

Education Assistance Program. Rabobank values the development of its people & has a great Education Assistance Program to assist with professional development

Parental Leave that supports you & your family while giving you the freedom & flexibility to enjoy this special time (up-to 14 weeks paid leave)

Bonus and Additional Leave. We realise sometimes 4 weeks Annual Leave isn't enough!  At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave & an option to purchase another 2 weeks Annual Leave

Extra Insurance. Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD & Income Protection Insurance

Rabo Workplace Giving program. As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners

Our Values

Rabobank Australia values inclusion, belonging, & positive experiences for all.  Our work environment, our benefits, & the way we live our values, “Client Driven”, “Responsible”, “Professional” & “Cooperative” make it a great place to work.   We welcome applicants from diverse backgrounds.

Please let our Talent Acquisition team know if you need any accommodations to make our opportunities more accessible to you.