Business Analyst - Operations

Rabobank is the world’s leading specialist in food and agribusiness banking. One of our key strengths lies in our kaimahi (employees) who have a deep understanding of agriculture and are committed to adding long-term value for our clients.

Our purpose is clear of growing a better New Zealand together. Our commitment to our employees and customers is at the heart of everything we do.

Are you a strategic thinker with a passion for transforming complex environments into high-performing operations? We are seeking a Business Analyst to join our Business Operations team, playing a pivotal role in shaping how we evolve, optimise, and lead in a fast-changing banking landscape.

About the role | Mō te tūranga

Reporting to the Head of Business Operations, this is a highly strategic and analytical position focused on driving business improvement, innovation, and operational excellence across our New Zealand banking operations.

You will combine deep business analysis expertise with strong stakeholder engagement to identify opportunities, design solutions, and lead process improvement and transformation initiatives that deliver measurable value.

This role is primarily aligned to our operations in Wellington, with close collaboration across our Hamilton head office and Sydney teams.

You’ll drive strategic analysis, process improvement, and business transformation initiatives to enhance operational performance across a complex banking environment, including:

• Leading business analysis, developing insights, and shaping strategic recommendations
• Identifying, designing, and implementing process improvements and future-state solutions
• Supporting and delivering key transformation initiatives, ensuring alignment and benefits realisation
• Engaging and collaborating with stakeholders to drive alignment and informed decision-making

About you | Ō pūkenga

You are a highly analytical and strategic thinker with a passion for driving business improvement, who thrives in complex environments and builds strong relationships to deliver impactful outcomes.

Experience

• 5+ years’ experience in a similar business analysis or transformation role
• Strong experience within financial services
• Proven track record in process improvement and delivery of change initiatives

Skills & Expertise

• Advanced analytical and problem-solving capability
• Strong process mapping, modelling, and documentation skills
• Excellent communication, facilitation, and stakeholder engagement skills
• Ability to manage multiple priorities with strong planning and organisation
• Proficiency with tools such as Visio, Excel, Power BI

Knowledge

• Familiarity with methodologies such as Agile, Lean, Six Sigma, Design Thinking
• Understanding of banking operations and NZ regulatory environment
• Exposure to process automation, AI, or emerging technologies is advantageous

In return we can offer you:

This is a fantastic opportunity to join a values-driven organisation with an ambitious growth strategy. We have a workplace culture that our people are proud of, where we embrace inclusion and belonging and strive to deliver positive experiences for our people and clients. 

In addition to a competitive salary, we offer a range of perks and benefits, including personal and professional development opportunities, health and wellbeing initiatives, additional leave benefits, a flexible workplace and insurance and financial benefits. 

If you are interested in Growing a better New Zealand together (kia ngātahi te tipu o Aotearoa) please follow the link and apply online or visit www.rabobank.co.nz./careers

Applications close Tuesday 23 June 2026

Our Values | ō mātou uara

Rabobank believe embracing inclusion, equity and belonging delivers positive experiences for our people and clients.  Our great working conditions, broad learning and development programmes and the opportunity to work together for the greater good are reasons why our employees love working here.

At Rabobank New Zealand, we are committed to our values; we are client-driven, we take responsibility, we are professional and cooperative.   We have an open culture, where you can be yourself and be valued for who you are.  All qualified applicants will receive consideration for employment without regard to ethnicity, sex/sex characteristics, gender (Inclusive of all genders), gender expression, sexual orientation, religion, disability, age, or other diversity characteristics not mentioned.  We are proud to be an equal opportunity employer. Together, we can grow a better world.