Relationship Analyst/Senior Relationship Analyst, Major Agribusiness Clients (MAC)

At Rabobank, our commitment to our employees and clients is at the heart of everything we do.

As the world’s leading specialist in food and agribusiness banking, one of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients.

Our culture is unique, because every day our people work knowing that we are all playing our part in supporting our farmers to feed the world. We strive to create an open, balanced, and flexible workplace where people feel that they belong, can be open and honest, and are supported…we are focused on growing each other.

About the role – flexible location, from Townsville, Brisbane, Rockhampton or Toowoomba

The Relationship Analyst (Relationship MAC) forms part of the State Team, whom collectively provide valuable prudential and client relationship support to MAC Account Managers to enable them to develop new business, manage existing client accounts and to enable our clients to reach their goals and aspirations.

An Analyst (Relationship MAC) is responsible for acting as an additional formal point of contact for client, client advisors, oversight of journey from client request to settlement, responsible for initiating all associated branch prudential management tasks, comprehensive CDD risk analysis in AML/CTF, KYC requirements and other associated day to day operational tasks.

Major Agribusiness Clients (MAC) segment focuses on the Country Banking client set with large or complex needs, which are managed by our specialised MAC Relationship Managers. MAC aims to deliver a superior client service, supported by a dedicated deal team approach, offering specialist knowledge, research, product and structuring expertise.

Key Responsibilities and Accountabilities:  

• Actively support the MAC Account Manager(s) in responding quickly and efficiently to the requirements of new and existing clients.
• Promote a culture of recognising the value of collaboration by engaging in effective and valuable communication with MAC Account Managers and MAC credit Analyst in deal planning to meet client expectations.
• Actively engage in the preparation of all loan applications.
• Interpret and execute branch prudential management tasks, moderately complex CDD risk analysis in AML/CTF, KYC and other associated operational tasks. 
• Utilise appropriate workflow tools and processes to provide key stakeholders with clear oversight on workload and capacity.
• Collaborate with MAC Account Managers and MAC Credit Analyst on client reviews in line with Bank policy and procedure.
• Monitor loan arrears and accounts in excess liaising with MAC Manager(s) and taking the appropriate action as directed from a commercial and prudential perspective.
• Ensure compliance with the Bank’s policies and procedures at all times including Audit, Credit, Compliance and Business Continuity.
• Attend farm visits with Account Manager in negotiation with the Branch Manager.

To be successful in the role, you will have: 

• Experience in a similar role or within banking, finance or agriculture
• Experience working within a customer service environment.
• Possess a strong understanding of client structures.
• Ability to interpret and execute branch prudential management tasks and other associated operational tasks.
• Ability to develop and maintain strong relationships with key internal and external clients.

What we're proud to offer you: 

Wellbeing leave. These leave days support greater work/life balance and is just another way we are helping our employees to lead happier, healthier, and more fulfilling lives. 

Education Assistance Program. Rabobank values the development of its people and has a great Education Assistance Program to assist with professional development. 

Parental Leave that supports you and your family while giving you the freedom and flexibility to enjoy this special time (up-to 14 weeks paid leave) 

Bonus and Additional Leave. We realise sometimes 4 weeks Annual Leave isn't enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave and an option to purchase another 2 weeks Annual Leave. 

Extra Insurance. Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD and Income Protection Insurance. 

Rabo Workplace Giving program. As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners. 

Our Values 

Rabobank Australia values inclusion, belonging, and positive experiences for all. Our work environment, our benefits, and the way we live our values, “Client Driven”, “Responsible”, “Professional” and “Cooperative” make it a great place to work. We welcome applicants from diverse backgrounds. 

Please let our Talent Acquisition team know if you need any accommodations to make our opportunities more accessible to you. 

Rabobank is not accepting submissions from recruitment agencies for this role.

Applicants must hold valid work rights for this role