Project Manager KYC Operations Wholesale Europe

Imagine having impact by changing the KYC Way of Work of Rabobank together with a multidisciplinary team.

As a Project Manager – KYC Operations Wholesale Europe at Rabobank, you have the opportunity to drive meaningful change by leading projects and implementing improvements to the Wholesale and Rural client domain. You will play a vital role as the gatekeeper, ensuring integrity is maintained throughout the entire chain.

Making a difference  

  • Oversee the planning, responsible for execution, and completion of large, (cross-departmental) projects and improvements.
  • Initiate improvements including impact assessment on organisation, operation, robots and IT.
  • Drive implementation of changes in business operations, supporting systems, tools, and processes, and closely track their progress.
  • Set up implementation framework (including PDCA).
  • Be part of the CDD champion network.
  • Be a strong partner for our central KYC operation and the chain partners in the WRR domain.
  • Contribute to the change agenda incl. improvement initiatives.
  • Champion of the Lean philosophy throughout the chain
  • A strong partner for our central KYC operation and the chain partners in the WRR domain

With each other

Collaboration is at the heart of everything we do. Our Change team within CDD KYC Wholesale One EUROPE brings talented people together to improve the quality of the KYC process. With you as an Project Manager, the team will consist of diverse colleagues in a variety of roles, including: process managers, project managers a communication manager and a learning & development manager.

With you

Collaboration, communication, leadership & organising skills and a strong focus on getting results are essential for the role Project manager. In addition, it's important that you recognise everything in the checklist below:

  • Academic level of thinking and working
  • Strong project management skills (Prince2 and MSP certification is a pre)
  • Proven track record of successfully managing multiple projects and delivering them on time, withing budget and to the satisfaction of stakeholders.
  • Proven ability to drive changes and successful implementations.
  • Strategic thinking capability; experience in thinking strategically and be able to develop short, mid and long term (project)plans.
  • Demonstrated understanding and alignment with the organization's process design, methodologies, and data management.
  • Strong understanding and hands-on experience with LEAN and Agile development methodologies.
  • Knowledge of KYC/CDD is an advantage.
  • Excellent written and verbal communication skills in English
  • Ability to effectively manage one's own workload, meet deadlines, and balance competing priorities

Growing a better world together
You'll already be aware that Rabobank is a financial services provider for more than 8.5 million customers in 40 countries. But did you know that we aim to contribute to real change with our 'Growing a better world together' mission?  We do so in countless ways, such as:

  • Together with the World Wildlife Fund, we’re helping to create a harmonious balance between nature and the agricultural sector in Brazil.
  • In 2016, an innovative fund was set up in Ireland to help dairy farmers become less dependent on income from milk sales.
  • Thanks to an agreement with the UN World Food Programme, more agricultural products are purchased from small farmers in Rwanda, Tanzania and Zambia. We aim to expand this platform to include one and a half million farmers in 25 countries by 2030.

Do you want to become the ideal version of yourself? We would love to help you achieve this by focusing firmly on your growth, development, and investing in an environment where you keep learning every day. We give you the space to innovate and initiate. In this way, we offer you numerous opportunities to grow and help you exceed your expectations, to do the right thing exceptionally well, and to therefore grow as a professional. In addition, with us (on the basis of a 36-hour working week), you can also expect:

  • a gross monthly salary between € 3.959,74 and € 6.741,24 (scale 9/10), based on knowledge & experience
  • a thirteenth month and holiday pay;
  • an Employee Benefit Budget (11% of your monthly salary). You decide how to spend this budget. This may include purchasing extra leave days, making extra pension contributions or even receiving a monthly cash payout;
  • a personal budget that you can spend on activities related to your personal development and career;
  • flexible working times and location-independent working;
  • 100% reimbursement of commuting costs if you travel by public transport! Do you still prefer to travel by car or motorbike? Then choose a commuting allowance;
  • a pension scheme, to which your contribution is only 5%.

Let's meet 
Are you the person we're looking for? Are you ready to join Rabobank as a Project Manager KYC Operations Wholesale Europe and to make a difference to yourself, our customers and to society?  We look forward to receiving your application for this vacancy in Utrecht.

Good to know:

  • Responses will be handled in accordance with our vacancy management policy,
  • If you have any questions about the specific details of this position, please contact Vincent Quist, Manager Change & Data on
  • Moniek Peeters, Recruiter CDD would be happy to answer any questions about the application procedure via
  • The application process includes screening. Based on the screening procedures in place at Rabobank, we assess whether new staff are reliable enough to work at Rabobank.
  • The application process for this vacancy includes an individual assessment.
  • Your privacy is important to us. Do you want to know more, click on this link.

Everyone is different, and it is exactly those differences that help us become an even better bank. That's why we want to know who you really are!

Project Manager KYC Operations Wholesale Europe

Type contract Fulltime
Vakgebied Know Your Customer (KYC)
Locatie Utrecht (Nederland)
Werkplek Hybride
Referentienummer JR_00081051
Publicatiedatum 13 februari 2023



    Waar we het verschil maken

    Vacatures die misschien ook bij je passen

    Nog niet de baan gevonden die bij je past?