ITI Network & Data Centre Specialist

A bit about us

Rabobank is the world’s leading specialist in food and agribusinesses banking. We are a bank with cooperative roots. Everything we do, we do together. With co-workers, members and other organizations. We believe in building on each other’s strengths and making each other stronger. You get better results from working together than going it alone. Now and in the future.

A bit about the role

The Network and Communication Specialist will support the project work related to Infrastructure Services such as RANZG (Rabobank Australia & New Zealand Group)/APAC Core Network (Wired and Wireless), Call Centres and Branch Network for IP Telephony.

A very hands on, exciting role that has a lot learn and grow in along with learning and updating new technologies.

Key Responsibilities and Accountabilities*:
• Complete tasks as required by the ITI Management to meet Business Objectives and Client Satisfaction.
• Plan and allocate tasks, support innovation, process improvement and change.
• Support and manage the data network infrastructure, comprising of LAN/MAN/WAN across APAC branches and Data Centre administration.
• Plan and allocate tasks with team members.
• Manage Core Converged network infrastructure and across APAC Branches, Data Centres.
• Assist team in supporting Data Network, comprising LAN/MAN/WAN.
• Evaluate and recommend communications purchasing and installation for the Data environment.
• Participate in projects as required to meet Business Objectives.
• Maintain good working relationship with all providers of Telecommunications services.
• Develop processes and structures for Service Providers to meet Service Level Agreements.
• Develop and Maintain a Network Disaster Recovery plan in line with overall Corporate Disaster Recovery plan.
• Be a part of the On-call Team proving on-call services to the Bank 24x7 on a monthly basis or as required. But also be available to assist in case of converged or data network emergencies whilst not being on-call.
Data Centre Administration
• Provide day to day management of facilities and IT infrastructure within the Rabobank Data Centres
• Provide support to the ITI teams for implementation of infrastructure and project planning within the Data Centres, including the co-ordination and supervision of contractors and suppliers.
• Contact and interface between Rabobank and the Data Centre providers for the management of the facilities and infrastructure - Inclusive of out of hours emergency issues.
• Be the primary contact for third parties who are engaged to render a service at the Data Centres. Responsible for the co-ordination of all work carried out at the Data Centre by Rabobank or Third party staff.
• Capacity planning at the Data Centres for space, power, cooling, fibre and Ethernet connectivity.
• Maintain the Configuration Management Database (CMDB) asset registry for all equipment residing at the Data Centres.
• Maintain the Data Centre tools used to administer the facilities.
• Provide strategy and overall design of the primary and secondary data centres.
Network Administration
• Manage and participate in projects as required by the business, Test and benchmark converged/data network infrastructure and application network impact to ensure network performance is adequate to meet the needs of all Rabobank offices/branches.
• Maintain good working relationship with all providers of Telecommunications services.
• Develop processes and structures for Service Providers to meet Service Level Agreements.
• Design, develop and maintain a stable network infrastructure (Core & Edge) consistent with the corporate goal of 99.9% availability.
• Ensure network is secured from unauthorized access, virus infection or any security vulnerabilities and work with Management to conform to Rabobank Standards and Policies.
• Provide advice on enabling advance services with a focus on customer experience and savings on cost delivering return on investment.

Qualifications*:
Essential:
• CCNA (Cisco Certified Networking professional) either in wireless, route/switch or security.
Desirable: (Optional)
• BS or Masters Degree in IT or Networking
• Working towards Cisco Certified Network professional and Riverbed/F5 vendor certifications.

Experience*:
• CCNA and 3 years; experience in LAN/WAN troubleshooting/HP Aruba
• Experience with the use of remote network management and monitoring tools highly regarded.
• Experience in managing converged network services highly regarded.

Knowledge*:
• Good knowledge of banking and finance from IT Perspective
• Knowledge of industry Data Centre standards. Racks, cabling, capacity management.
• In depth knowledge of Nexus and Cisco Catalyst products plus vendors including F5, Juniper, Checkpoint.

Skills*:
Leadership Skills
• Ability to influence business and technical teams.
• Ability to work as part of a team.
• Ability to be self-motivated and proactive
Interpersonal Skills
• Excellent verbal and written communication skills in technical and business areas.
Customer Focus
• Ability to identify user requirements and develop solutions and manage business expectations through accurate assessments of services required and timely delivery.
• Ability to develop and maintain relationships with internal and external clients.
Networking
• WAN and LAN network design, implementation and maintenance.
• Innovative and keep up to date with Emerging Technologies.
Vendor Management
• Ordering, Billing, and maintaining relations with Service Providers, Cabling Vendors.
• Data Centre Management
• Data Centre tooling and environment monitoring.

Competencies*:
• Customer Focus – Engaging the customer in dialogue. Detecting and listing customers’ wishes and needs. Responding and anticipating to this, putting customer interest first. Thinking and acting from the customer’s perspective. Staying focused on creating added value for the customer (customer value) and improving the service provision.
• Partnership – Contributing to a joint result based on the philosophy of reciprocal value creation. Seeking collaboration and supporting others. Showing commitment to the joint objective and acting accordingly. Sharing information and knowledge with others. Achieving and connecting synergies.
• Influencing – Winning other people’s support by using convincing arguments and the correct tone and timing. Inspiring and enthusing others with presentation, personal conviction and image. Starting a movement, mobilising people and getting commitment through persuasion and inspiration.
• Innovate – Innovating on an ongoing basis by introducing original applications and solutions. Thinking up new methods and processes to replace existing ones. Innovating to arrive at a better result.
• Networking – Building, expanding and maintaining a network of internal and external contact and relations. Creating the conditions for long-term customer relationships. Forming communities by bringing relevant stakeholders together.
• Communication – Delivers a strong and coordinated message. Ensures transparency.

Values & Agreed Standards*:
Global Values:
• We are always client-focused and decisive.
• We work with courage and conviction.
• We are professional and considerate.
• We bring out the best in each other and are committed to keep learning.

RANZG Standards:
• I go the extra mile for my clients.
• I dare to make a difference for the world I live in.
• I’m doing the right thing exceptionally well.
• I support you to make you better.

Our Values, Vision and Mission

Rabobank Australia fully embraces inclusion and belonging and delivers positive experiences for our people and clients. Our great working conditions, broad learning and development programmes and the opportunity to work together for the greater good are reasons why our employees love working here. We are committed to our values; we are client focussed, action oriented, purposeful and courageous in our work.  We are professional and considerate and bring out the best in each other and are committed to keep learning.   We have an open culture, where you can be yourself and be valued for who you are.

What we're proud to offer you:

  • Career development
  • Employee insurance cover
  • Flexible ways of working
  • Join a global team of dedicated industry specialists
  • Bonus annual leave

Rabobank is committed to a culture where diversity and inclusion is valued, respected and encouraged. We welcome applicants from diverse cultures, faith and sexual orientation.

Rabobank is not accepting submissions from recruitment agencies for this role.

Only Australian citizens or permanent residents will be considered.

We’re interested in more than just your resume; your mentality is the most important. We want to know more than what you do. We want to find out who you are, what your ideas are and how you plan to make them a reality. Are you ready to dedicate your talent to making the world a better place? If so, we’d like to work with you to create a brighter future. For you and the bank. But most of all: for our customers. Have you got what it takes?

If you are interested in Growing a Better World Together please follow the link and apply online or visit www.rabobank.com.au/careers

ITI Network & Data Centre Specialist

Type contract Fulltime
Vakgebied IT
Locatie Sydney (Australië)
Referentienummer JR_00058129
Publicatiedatum 24 januari 2022

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