Head of Risk & Compliance Tribe B2B

The Head of this function will design, create and run a team of up to 4 people that deals with all Compliance, Legal, Risk and Policy operations of the Tribe in a first line capacity. On a strategic level you will execute a policy shift that will enable our Tribe to board customers for all Tribe services wherever they happen to bank and going forward implement this in our operation together with our product teams


You and your job
Banking is changing, and to support this shift Rabobank has launched the embedded services strategy: https://www.rabobank.nl/en/business/embedded-services . As part of this change, we need to be as easy as possible to work with for our customers, partners and developers whilst ensuring we do what is required from a regulatory perspective. Customers don’t need to change banks to work with a payment service provider, therefore you shouldn’t need to change banks to consume payments acceptance services from Rabo. Within B2B this is true for identity and open banking services too.

To help take on this challenge we are looking for a leader with deep knowledge of the regulatory environment, policy experience and legal expertise that will design a team to enable us to compete whilst delighting our customers.

Get results

  • Redesigning policy so that B2B and other parts of the bank can board customers without requiring a bank account
  • Design and staff a team that stays abreast of all operational first line requirements in the tribe
  • Function as a centre of expertise and learning for the rest of the bank in our field (Payments, Identity and Open Banking)


Facts & Figures

  • 36/40 hours per week
  • B2B processes services for >100K business customers
  • >1.5 billion transactions processed annually
  • 9.5 million customers around the world


Top 3 responsibilities

  • Leading by example for your team, the leadership team of B2B and the bank
  • Demonstrating a modern outlook on the first line function in the fields of Payments, Identity and Open Banking
  • Managing the requirements of the risk cycle of the Tribe whilst executing on completely new policy direction
     

This role will join the Tribe B2B Leadership team and have full control of staffing and running her own team to execute on the requirements of the bank, our customers and partners. She will work closely with the product teams to design not only policy, but also boarding experience. She is constantly on the lookout for issues to solve as well as improvements that we can make to our total customer experience from a regulatory perspective
 

Together we achieve more than alone
We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So we are very curious about what you can bring to our team at B2B Services.

The >150 people in B2B Services empower all businesses to grow and enable delightful customer experiences by delivering the best transaction company of the Netherlands. Working together is the way we work; as 1 achievement-oriented team at Rabobank. Talking of Rabobank: We are a Dutch bank that operates in 38 countries for over 9,500,000 customers. Together with these customers, our members and partners we stand side by side to create a world in which everyone has access to enough healthy food.  In the Netherlands we work to create a country in which people are happy with how they live, work and do business.

You and your talent

  • Knowledge of all applicable laws and regulations in customer context
  • Ability to work complex problems
  • Applying judgement to ensure customer success
  • Wants to get better every day
  • Good at perceiving needs
  • Wants to get results

This is what we offer you

  • up to € 7.799, - gross per month (schaal 11)
  • an extra budget of 11% of your gross salary to be used at your discretion. Buy extra holiday hours, add more to your pension savings or ask for part of the extra budget to be paid out.
  • a personal development budget of € 1,400-.
  • A pension scheme to which you contribute 3.5%
  • A combination of working from home and at the office #LI-Hybrid
     

This is selection of the terms of employment for a Head of Risk & Compliance based on a 36-hour working week. This vacancy is for 40 hours per week. You can find all our terms of employment on rabobank.jobs/en/conditions-of-employment.

You and the job application process

Reply to the vacancy for Head of Risk & Compliance at Rabobank before November 1st.

  • Any questions about the job content? Contact: Nico Strauss, Tribe Lead B2B Services via nico.strauss@rabobank.nl
  • Any questions about working at Rabobank and the process? Contact Emma Strien, Recruiter, via emma.strien@rabobank.nl   
  • We will hold the interviews through a video call.
  • You can find answers to the most frequently asked questions on rabobank.jobs/en/faq.
  • A security check is part of the process.
  • We respect your privacy.

Head of Risk & Compliance Tribe B2B

Type contract Fulltime
Vakgebied Corporate banking / Finance & Risk / Legal & Compliance / Digital & Innovation
Locatie Utrecht (Nederland)
Werkplek Hybride
Referentienummer JR_00074061
Publicatiedatum 18 oktober 2022

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