Mgr, Front-of-House & Services
A bit about us
Rabobank is the world’s leading specialist in food and agribusinesses banking. We are a bank with cooperative roots. Everything we do, we do together. With co-workers, members and other organizations. We believe in building on each other’s strengths and making each other stronger. You get better results from working together than going it alone. Now and in the future.
Permanent full-time role in Sydney CBD
Excellent people leader opportunity
Front of house and team management
A bit about the role
Reporting to the Senior Manager, Workplace Premises, we are currently looking for a Front-of-House Manager.
This role will play a leading role in the daily management of the client service in the Sydney head office as part of the Workplace Premises Team. The role will manage day-to-day support on the client floor, including reception, catering, events, client level space coordination and mail room function. You will be primarily focused on the Front of House operations for the Sydney head office and support for the regional branch network.
Key responsibilities and accountabilities:
Front of house
Manage all daily operations of the Front of House Team including but not limited to oversite of Reception and Mail Room functions, inbound and outbound phone calls and requests, barista/catering requirements for meetings and engaging with the business’ Executive and EA’s
Management of a small team including the Mail room Coordinator, Reception Concierge plus contingent boardroom and event waiters as required.
Ensure functions, events and meetings held onsite are managed effectively
Engage with business units to organise workplace events such as team drinks, fundraising and sustainability events, catering
Room set up including chair/table configurations and AV requirements
Vendor / Supplier Management
Procurement & Stock Control
Invoice Processing and budget planning/management
Management of reactive maintenance contracts and assisting with ongoing management of supplier SLAs across services such as essential services, cleaning, general maintenance, HVAC, security monitoring, electrical
Managing contractor attendance including base building contractors to ensure minimal disruption to the office space in particular the Level 16 client floor
What we are looking for
To hit the ground running you will need:
5+ years’ experience in Front of House Management in organisations of a similar size and complexity.
Demonstrated experience in IT and AV troubleshooting.
Responsible Service Alcohol Certificate (essential)
Food Safety Hygiene Certificate (essential)
Food Safety Hygiene Supervisor Certificate (desirable)
This is a client facing role therefore excellent communication skills are essential.
Our Values, Vision and Mission
Rabobank Australia fully embraces inclusion and belonging and delivers positive experiences for our people and clients. Our great working conditions, broad learning and development programmes and the opportunity to work together for the greater good are reasons why our employees love working here. We are committed to our values; we are client focussed, action oriented, purposeful and courageous in our work. We are professional and considerate and bring out the best in each other and are committed to keep learning. We have an open culture, where you can be yourself and be valued for who you are.
What we're proud to offer you:
Employee insurance cover
Flexible ways of working
Join a global team of dedicated industry specialists
Bonus annual leave
Rabobank is committed to a culture where diversity and inclusion is valued, respected and encouraged. We welcome applicants from diverse cultures, faith and sexual orientation.
Rabobank is not accepting submissions from recruitment agencies for this role.
Only Australian citizens or permanent residents will be considered.
We’re interested in more than just your resume; your mentality is the most important. We want to know more than what you do. We want to find out who you are, what your ideas are and how you plan to make them a reality. Are you ready to dedicate your talent to making the world a better place? If so, we’d like to work with you to create a brighter future. For you and the bank. But most of all: for our customers. Have you got what it takes?
If you are interested in Growing a Better World Together please follow the link and apply online or visit www.rabobank.com.au/careers